Answers before you even have to ask

It depends entirely on scope — a 5-page website and a full ERP rollout are not the same job. We don’t publish generic price tags because that’s not honest pricing; instead, every package on our packages page spells out exactly what’s included, and we turn your specific scope into one fixed, written quote within one business day.

No. Most projects run on a 50% advance / 50% on completion basis, but payment terms are agreed with you individually and structured around your project and cash flow — we can split larger builds into staged invoices.

Direct bank transfer, international wire/remittance, Payoneer, . Full account and wallet details are shared securely with you during onboarding and on the official invoice — never posted publicly.

No. Every quote is tied to a written scope of work, so there are no surprise line items later. If you ask for something outside that scope mid-project, we’ll tell you clearly what it adds before any extra work starts — not after.

A business website usually ships in 2–4 weeks; a custom web application, CRM, ERP, or HRMS build typically runs 6–16 weeks depending on the number of modules. You’ll get a realistic timeline attached to your fixed quote before any work begins, not an optimistic guess.

By scoping precisely before we start, breaking the build into fixed milestones, and communicating directly with the person building your project — not through layers of account managers. If a deadline is tight, we tell you upfront whether it’s realistic and what it would take to hit it, instead of overpromising and slipping later.

Yes. You get direct access to the team building your project and regular milestone check-ins, so you can review real progress — not just a status email — and flag changes early while they’re still cheap to make.

Each package lists its included revision rounds. In practice, most feedback gets resolved within those rounds because we scope and confirm direction with you before full production starts, so revisions fix details rather than rebuild whole sections.

Yes. Full ownership of the custom code, design files, and deliverables built for your project transfers to you once the final invoice is paid in full. See our Terms & Conditions for the full intellectual property terms.

Yes — we sign NDAs as standard practice for client projects, and most of the work in our portfolio is already under confidentiality agreements, which is why we describe those projects by problem, build, and result rather than naming every client publicly.

Only the team members directly working on your project. We don’t share client data, code, or business details with third parties beyond the tools required to build and support your system. See our Privacy Policy for full detail.

Every project includes a post-launch support window to fix any issues that come up once real users are on the system. After that, we offer ongoing maintenance and support plans if you want us to keep improving, patching, and extending the system long-term.

Yes — every system we build is architected to be extended, not rebuilt from scratch when you need the next module. Most of our ERP, CRM, and HRMS clients come back for additional modules as their business grows.

Reach out through your project channel or info@softiators.com and we’ll triage it. Issues covered under your support window are fixed at no extra charge; anything outside it is scoped and quoted transparently before we start.

We can advise on and set up hosting (we typically recommend Vercel for frontends and providers like Railway or Render for backends), or work with your existing hosting provider — whichever fits your team and budget.